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Continence Advisory Service - NELFT

The continence advisory service, now part of the Waltham Forest adult community health service, delivers a community bladder/bowel dysfunction service for patients with or without incontinence to provide effective clinical care, management and treatment. The service provides skilled nursing assessment, treatment and advice to people with complex continence needs, including urinary and/or faecal problems. It promotes continence and management of symptoms to improve quality of life. Home visits are available for patients who are unable to leave their home.

The service also manages the continence pad provision and, in conjunction with the community adult and paediatric nurses, recommends suitable containment products where necessary in complex cases. People requiring basic continence assessments and pads should be referred to the district nursing service or school nurse. The service also offers education and training to health and care professionals.

Who to contact

01708 576541

Where to go

South Hornchurch Health Centre
Southend Road
RM13 7XR

Time / Date Details

When is it on
Mon-Fri 9am-5pm (excluding bank holidays)
Time of day

Other Details


Referral required
Referral Details

Referrals are accepted from GPs and other Health care professionals through single point of access (SPA) on attached Continence Referral Form.

Criteria: Patients over the age of 18 with complex continence needs requiring specialist nursing advice and intervention; patients who are registered with a Havering GP.

Exclusions: Continence pad provision only; basic continence assessments (except for people living in residential care homes for the elderly).

Other notes
  • Accessible for wheelchair users
  • Access to disabled parking bays

Access to disabled toilets

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