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Mental health direct - NELFT

If you currently receive a service from a team at NELFT, such as a local community mental health team or a psychiatrist, then make contact with them as soon as you can. It may be helpful to refer to your care plan, which should have details of who to contact in an emergency.

If it is out of office hours or you don’t know who to contact, you should call NELFT Mental health direct.

If you live in Barking and Dagenham, Havering, Redbridge or Waltham Forest, you can call for mental health help and advice anytime of the day or night.

We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need.

Calls from a BT landline are the cost of a local call. Calls from other landlines and mobile providers will vary and may cost more.

Who to contact

Contact Name
Mental health direct
0300 555 1000

Where to go


Time / Date Details

When is it on
Open to callers based in 4 london boroughs for 24 hours a day, 365 days a year

Other Details


Referral required
Referral Details

Criteria: No referral criteria and service is open and manned 24 hours a day, 365 days a year. Callers can receive advice, signposting or arranged to be seen in emergency. Service is available to clients that are known to Mental Health Services and those attempting to access services. Calls can be from clients, carers, allied professionals, GPs etc

Local Offer

Local Offer Age Bands
16-25 years
25 years +
11-16 years
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