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Please see the advice and guidance sections below for information about transport for children and young people with disabilities to and from school or college.

Have your say on how home to school travel assistance is delivered in Havering from September 2020

We’re holding a public consultation on how we're proposing to deliver travel assistance services to children and young people from September 2020. We're interested in hearing from you about what we're proposing - for the full information please click on this link Havering Proposed Transport policy from September 2020

Travel Assistance to School or College

School travel assistance

We offer advice, support, and assistance to eligible children and young people travelling between home and school/college in accordance with the criteria set in our home to school travel assistance policy.

Before applying

Before applying, it’s good to know the following:

  • It is the parent or guardian’s responsibility to ensure that their children attend school regularly
  • Students who are able to safely travel independently, or with the support of a parent, guardian or another appropriate person, are encouraged to do so
  • Free travel on public transport is encouraged wherever possible
  • All alternative options are explored before travel assistance is provided
  • Students who require travel assistance are offered the most independent and personally enabling solution
  • The type of travel assistance offered is the most effective, efficient and sustainable in terms of cost

You must read the full criteria set in the policy before applying.

Read the travel assistance policy 2019-20

Applications for the September 2019 academic year are now open.

Applications must be made by 14 June 2019.

Apply for travel assistance

Please note, applications for the current academic year (September 2018 – July 2019) can still be submitted online. Please use the above link to apply for transport to start before September 2019.

Types of assistance

Assistance may be given to those who are eligible by:

  • a free space on our travel training programme to build confidence for the future and support young people to travel independently
  • reimbursement of travel expenses or fuel
  • the allocation of a seat on a vehicle, with pick-up at a meeting point or outside the home


The council provides transport to eligible students aged between 5 and 16, with some discretion to provide transport for those over the age of 16 with special educational needs and disabilities and, in exceptional circumstances, to children under 5.

Eligibility is assessed by:

  • impact of special educational needs and disabilities
  • impact of mobility needs (student or parent)
  • distance between the school/college and home
  • safety of the route
  • low income

The assessment of eligibility will also take into account:

  • the age of the student
  • the students’ need for specialist transport
  • the students’ need for supervision
  • the students’ alternative travel options available
  • whether the student can be accompanied and whether the parent/guardian can reasonably be expected to do this
  • whether the student can independently use any form of a travel card or has access to a bursary fund on the grounds of transport

The council does not provide travel assistance to those who do not attend the nearest suitable qualifying school. For details please review the policy.

Assistance in future years

Travel assistance will only be granted for the length of time stated in the confirmation notice and will be given for no longer than one academic year.

Continuing assistance with home to school/college travel cannot be guaranteed in future years. You must apply each year travel assistance is required.


If a parent or guardian is dissatisfied with the outcome of the application an appeal can be made.

Appeal a travel assistance decision 

You must appeal within 20 days of receiving a decision. Any appeals submitted after this date will not be accepted.

You should hear back within 40 working days.


The council is moving many of its services online and that includes our application form, email confirmation notices, and email renewal notices. To request these services in alternative accessible formats, please contact the council’s Children and Adults with Disabilities Team.

We listened

During this years’ annual renewal of our travel assistance policy, we asked parents and guardians of children with special educational needs and disabilities for their feedback on using our application form. Read the feedback and changes we made. by clicking here Parent/Guardian Testing on selecting the information from the download section on the right of this page.

To support us with future tests and co-production work relating to home to school travel assistance, please contact

Freedom Pass

This travel card allows free travel across London and on buses nationwide for disabled people.

The application will ask you to upload copies of various documents but you will also need to bring in the originals for inspection at the PASC.

Apply for a disabled person’s Freedom Pass.

Lost, stolen or damaged Freedom Pass

If your Freedom Pass has been lost, stolen or damaged, you will need to report this to the London Council.

There is a £10 charge for replacing a card.

To report a stolen card, you will need a crime reference number.

Report a lost, stolen or damaged Freedom Pass on the London Councils' website

Transport and mobility equipment from Motability

The Motability Scheme provides an affordable, worry-free way for people with disabilities to lease a car, scooter or powered wheelchair in exchange for their mobility allowance. The Scheme is operated by Motability Operations Ltd, under contract to Motability, a registered Charity.

Find out more on the Motability website.

Taxi Card Scheme

The Taxicard scheme allows people with disabilities to use black cabs at reduced fares. To apply, you must be unable to use public transport because of a permanent disability. ​

The Taxicard scheme provides transport for those who are chronically disabled so they can make social trips out. It cannot be used to provide transport for hospital or clinic appointments.

Who is eligible​?

To join the scheme you must: 

  • be able to use ordinary black taxis 
  • have access to a telephone or have internet access (to book taxis) 
  • be resident in one of the participating London boroughs

To be eligible, you must have one of the following.

  • receive the Higher Rate Mobility Component of the Disability Living allowance
  • receive 8 points or more for the moving around activity component of PIP (Personal Independence Payment)
  • be registered severely sight impaired / blind
  • receive a War Pension Mobility Supplement

If you do not have any of the above, but have significant difficulties, you can still apply for the Taxicard, but your application form will be assessed by us to check the eligibility. The scheme is not available to people who suffer from temporary disabilities such as a broken leg.

For further information on eligibility visit the London Taxicard scheme website.

Apply for a Taxi Card

To make an application, you must:

If you already have a Freedom Pass

You can surrender your Freedom Pass and use the Taxicard only for 104 trips a year or keep your Freedom Pass and get a maximum of 36 Taxicard trips

Oyster Photocards from TfL

Transport for London (TfL) provides free or discounted travel on London’s buses, tubes, DLR, Overground and National Rail services for children and young people aged 5-16, students over the age of 16 and apprentices over the age of 18 via an Oyster photocard. You have to be a resident in a London Borough to qualify for free travel via an Oyster photocard.

Apply for an Oyster photocard via the TfL website.

Blue Badge Scheme

The Blue Badge scheme helps you to park closer to your destination if you're disabled. Sometimes known as disabled parking permits, it can be used throughout the UK and while travelling abroad within the European Union (EU) and in some other European countries.

How to apply

  1. Before applying for or renewing a Blue Badge please read the guidance notes.

Read the Blue Badge guidance notes.

Please note if you are renewing, please apply 6-8 weeks prior to your existing badge expiring to make sure your new badge reaches you in time if approved.

  1. Click on the link to 'Apply for or renew a Blue Badge' below to be taken to the GOV.UK website.
  2. Make a note of the things you'll need before applying from the list on the GOV.UK page.
  3. Click on the green 'Start now' button.
  4. You'll be asked to check your eligibility and answer questions about your disability as you fill in the application form.
  5. Once filled in your details will be sent to us to process.
  6. You will be asked to send us all the documents stated in your application within 14 days of filling in the form. Please note your application will not be completed until we have received your certified copy documents which you can either email to or post to: Blue Badges, Town Hall, Main Road, Romford RM1 3BB
  7. You will also get a tracking code sent to you so you can see the progress of your application. Go to the GOV.UK tracking page to enter your code to track your application.
  8. Once we have your documents we will make contact with you about the next steps to take including payment.

Apply for or renew a Blue Badge.

Using your Blue Badge

For full details about the rules and responsibilities of Blue Badge holders, including displaying your badge and details about where you can park, please read our rights and responsibilities leaflet.

Lost, stolen or damaged Blue Badge

If your existing blue badge has either been lost, stolen or damaged, you will need to apply online for a replacement blue badge.

Replace a lost or stolen Blue Badge.

Need to change your Blue Badge details?

You can report a change of name, address, contact details or any other details relating to information held by your local authority in relation to you or the badge that has been issued to you.

Change details on a Blue Badge.

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