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SEND Co-Production Event 29th October 2018

Information regarding the SEND Co -production event held on 29th October 2018

Notes from the meeting are below, the presentation can be downloaded from the section to the right of the page.

What is working well?

What is working well?


Better/quicker diagnosing


Listening to parents (through Healthwatch, events at Tesco etc)

Some support now in place while awaiting diagnoses (including in schools)


Reports now come out quicker


Positive and robust relationships (staff turnover can be a challenge)


Planning EHS support meetings as part of assessment process

Some positive feedback from parents around this


More open and transparent than before (SEND Board)


Expectations for co-production are clear. Everyone’s opinion is welcomed (equal footing)


Charities and voluntary sector

  • Listen to parents
  • Supported
  • Parent network
  • Learning from each other

Good 1 to 1 support at school

People in workforce who wanted the best (who care)

Workforce: bus driver and escort

Case worker: supportive


Early years – provide support

Invited to meetings

  • Are you being listened to?
  • Quality of discussion?


Consultation rather than co-production

Loss of faith in the process

Sometimes listen to at the end of a long and difficult process

School been supportive in sharing responsibility/learning around sex and relationships

Feel involved/included

Child enjoys school

Parent and school working well collaborating to share progress in different settings

Parent/school relationship positive – responsive to parent input

Bus journey – consistent relationships and friendships


Schools are flexible to meet with parents at mutually convenient times

Support planning meeting (museum/EHCP)


PCR transition from pre-school – school very positive

School supportive, but not always the case


Different experience between primary and experience

SEN Team listened (finally) to 1 parent on this table and placed child in AP not M/S

EHCPs – format/better. Outcomes? Rhetoric

Decision making involvement

EHCP meetings (Museum mtgs)

Overall very little involvement from primary and secondary and college

Pre: school only setting that listened

Agencies not working jointly with parents

EGS of Involved and included

Primary care is very age specific

Have been involved and include in some but not all meetings, but not listened to

My attendance/input was mostly a tick box exercise, not true engagement

What should we do differently?

What should we do differently?


Need to shift from consultation to truly open co-production

Go out to people more e.g. positive parents meetings (more outreach) – Facebook etc

Need to think both outside the box and inside i.e. being realistic about limitations

Need to engage a broad range of parents and support them to work together to deliver the solutions – could consider incentivising this (£)

Look to other areas to identify what ‘good’ looks like

Involved the whole community – shops etc

Recognise the contribution everyone can make

Standardised approach early (maternity/neo-natal/0-5 teams) on so that messages to offer are consistent

Raise awareness of the local offer

Co-production needs to be regular and embedded – could be through the SEND Exec board i.e. quarterly ‘informal’ meetings held in different locations i.e. not the Town Hall

Great post diagnoses support

Greater capacity for specialist consultations

Greater capacity for EP consultations

Making processes easier so you do not feel your fighting

Basing on children’s emotional and social needs as well as physical

Understand people’s experiences

More information about services available to them

Culture and values and skills of workforce

Peer support and training

Learning from the voluntary sector

Learn from other local authorities/areas

Listen to parents and children and young people

Improved, regular two-way communication feedback loop

Problem – solve together

Building possible relationship and trust

Re-frame relationships as one community

Build community feed

Think differently all part of this ‘in it together’

Local offer – live and relevant/social media

Regular communication updates

Time, support, culture to build different relationships

EHCP – should be co-produced

All parties – professionals

Listen to parents with ears and minds and hearts open

Give parents and carers hope

Agencies need right attitude and right people in SEND jobs

It should always be quality over quantity

Shared framework of what co-production is and how it’s implemented, to all parties including parents

Areas to start with – how does co-production work within schools who are usually closed shops and defensive parties?

Ultimately there has to be a major culture shift within schools/LA/CAMHS etc and co-production could be the way forward if done properly

No consistency btw within schools and how SEND engage

More concentration on proportion of young people with no statement

Transition (From primary to secondary)

Sharing of methods and what works well in SEND between schools, parents, carers

Transparency and advice (comprehensive) and information

Advice (who to go to)

Different secondary schools concentrate on their niches (what can be done to improve SEND?)


More communication

To practice person-centered (professionals and schools)

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